How to Delete a Mail.com Account

Last updated: July 6, 2026 · Verified against the current process

Quick answer Save your mail over POP or IMAP, move any logins that use this address elsewhere, then sign in at mail.com, open the settings/My Account area, and look for Delete account. Confirm with your password. Deleting removes the whole account and every alias address attached to it — there is no forwarding afterward.

Mail.com is a free webmail service from United Internet, the same operator as GMX, so the deletion flow feels familiar if you've closed a GMX account before. Its one quirk is aliases: Mail.com lets you attach several addresses across different domains to a single account, and deleting the account takes all of them down at once. Back up, detach your logins, and only then close the account.

Save your Mail.com messages

  1. Enable POP/IMAP access

    In Mail.com webmail, open Settings and find the POP3/IMAP option (under a Mail or Receiving heading). Switch it on so an external client can connect.

  2. Sync to a desktop client

    Add the account to Thunderbird or Apple Mail using IMAP, which mirrors your folders exactly, and let it download everything. This gives you a portable copy in standard formats.

  3. Export contacts and calendar

    Use the export options in the Mail.com address book and calendar to save those separately. They are removed with the account.

Move logins off the address

Before deleting, make sure nothing important still depends on this mailbox for sign-in codes or password resets. Search your inbox for verify, welcome, receipt, and reset to surface the accounts tied to it, then update each to a new address. Because a deleted Mail.com address can later become available to someone else, this step protects you from a stranger receiving your reset emails. A set of email aliases on your next address makes future cleanups far easier.

Aliases and paid upgrades

Only want to drop one address? If you have multiple alias addresses on the account and want to keep the account but remove a single alias, do that in Settings under the alias or additional-addresses area — you don't need to delete the whole account.

If you upgraded to a Mail.com Premium plan, cancel it before deleting so no recurring charge continues through a separate billing profile. Check the account or subscription area and confirm the plan reads as cancelled.

Delete the Mail.com account

This is permanent and takes every alias with it Deleting the account removes all addresses attached to it, the mailbox, contacts, and calendar. Mail sent afterward bounces, and nothing is forwarded. Confirm your backups first.
  1. Sign in on the web

    Go to mail.com and sign in to the account you want to remove.

  2. Open your account settings

    Find the My Account or account-management section, usually reached from the home screen or a menu under your name. Look for options about your customer account rather than individual mail settings.

  3. Choose Delete account

    Select Delete account (or Close account). The wording and placement vary between layouts, so scan for "delete."

  4. Confirm and submit

    Re-enter your password, read the summary of what will be removed, and complete the deletion. The account closes and the mailbox is scheduled for removal.

Recovery, recycling, and what breaks

Frequently asked questions

I have several Mail.com addresses on one account. Does deleting remove all of them?

Mail.com lets you add alias addresses in different domains to a single account. Deleting the account removes the whole account and every address attached to it. If you only want to drop one alias, remove that alias in the settings instead of deleting the account.

How do I save my Mail.com messages before deleting?

Enable POP or IMAP in the Mail.com settings, then connect the mailbox to a desktop client like Thunderbird or Apple Mail and let it download every folder. You end up with standard mail files you can archive or import into a new provider after the account is gone.

Can someone register my Mail.com address after I delete it?

It is possible. Mail.com does not guarantee that a deleted address is retired forever, so it may become available for a new user later. Update any service that sends login codes or password resets to this address before you delete it.

Will Mail.com delete an inactive account on its own?

Free Mail.com accounts are deactivated and eventually deleted after a long period without a sign-in. That process is slow and the mailbox keeps receiving mail until it happens, so deleting the account yourself is the faster and cleaner option when you still have access.

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