How to Stop Amazon Marketing Emails
amazon.com, open Account → Communication preferences (look for it under Login & security or the "Your Account" grid), and switch off the marketing categories. To silence one specific stream fast, click Unsubscribe at the bottom of that email. Order, shipping, returns, and security emails cannot be turned off.
Amazon email comes from two completely separate systems, and knowing which is which saves you a lot of wasted clicking:
- Marketing email — deals, recommendations, "customers also bought," Prime promos, category newsletters, and third-party seller offers. All of this is optional and controlled by your preferences.
- Transactional email — order confirmations, shipping and delivery updates, returns, refunds, payment problems, and sign-in security alerts. These are tied to account activity and stay on no matter what.
This guide turns off everything in the first group and explains why the second group keeps arriving.
The two layers of Amazon email
The first layer is the preferences page inside your Amazon account, where marketing is broken into many topic categories — deals, recommendations, Amazon-brand newsletters, and more. The second layer is the unsubscribe link at the foot of each individual promotional message, which removes only that one mailing list. Most people clear the inbox fastest by doing the account-level page once, then using the unsubscribe link to mop up anything that slips through.
One more thing to know: Amazon's brands — Audible, Kindle, Whole Foods, Amazon Music, Twitch, Goodreads, and Ring — each keep their own separate email settings. Turning off amazon.com marketing will not stop Audible or Kindle newsletters; you have to visit each brand's own preferences too.
Turn off marketing in Communication preferences
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Sign in and open your account
Go to
amazon.com, hover or tap Account & Lists, and choose Account. On the app, open the menu and tap Your Account. -
Find Communication preferences
Look for a tile named Communication preferences or Advertising preferences. Depending on your region it may sit under Login & security, Messages, or Email & messages. If you can't spot it, search "communication preferences" in the account search box.
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Switch off each marketing category
You'll see toggles or a list of topics — deals and promotions, recommendations, Amazon-brand newsletters, and similar. Set the email channel to off for every category you don't want. Some regions offer a single "unsubscribe from all marketing" control; use it if it appears.
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Save, then repeat for Amazon's other brands
Confirm the change (Amazon usually saves automatically). Then sign in to any Amazon service you use — Audible, Kindle, Whole Foods, Amazon Music, Twitch — and repeat the same steps in each one's notification or email settings.
The one-click unsubscribe on any promo
Every genuine Amazon marketing email carries an Unsubscribe link in the footer. Clicking it removes you from that specific list immediately — no sign-in required — which is the quickest way to kill a particular newsletter or deal alert without hunting through settings. Use it alongside the preferences page: the page handles the broad categories, the link catches individual streams the page doesn't list.
What you can't turn off
Amazon treats the following as necessary account communications, and there is no setting to disable them:
- Order and delivery mail — confirmations, "your item has shipped," delivery and delay notices, and Amazon Locker codes.
- Returns, refunds, and payment issues — anything about money owed, cards declined, or gift-card balances.
- Security and sign-in alerts — new-device sign-ins, password changes, and suspicious-activity warnings. You want these; they protect the account.
- Legal and policy notices — recalls, terms changes, and required disclosures.
If you truly never want any of these, the only route is to stop ordering or to change the email on your Amazon account to a different address.
Filter fallback for stragglers
If a promotional stream ignores your preferences, stop it at the inbox instead. In Gmail, Outlook, or Apple Mail, create a rule that catches the sending address and files it away — but be specific, since a blanket "anything from amazon.com" filter will also bury order and security mail. Our full walkthrough of building these rules is in how to unsubscribe from emails.
Frequently asked questions
Will I still get order confirmations if I opt out of Amazon emails?
Yes. Turning off marketing emails only stops promotions, recommendations, and deal alerts. Transactional messages — order confirmations, shipping and delivery updates, returns, refunds, and security alerts — are tied to your account activity and cannot be disabled.
Why am I still getting Amazon emails after unsubscribing?
Amazon splits marketing into many separate categories, and unsubscribing from one email only clears that category. Go to your communication preferences and turn off each topic, and remember that Amazon subsidiaries like Audible, Kindle, Whole Foods, and Twitch have their own separate email settings.
How do I stop Amazon recommendation and deal emails?
In your account, open Communication preferences (sometimes shown as Advertising or Marketing preferences) and switch off recommendation, deals, and promotional categories. You can also click the Unsubscribe link at the bottom of any specific promotional email to remove that one list instantly.
Does unsubscribing from Amazon delete my account?
No. Changing email preferences has no effect on your account, orders, Prime membership, or purchase history. It only changes which optional messages Amazon sends you.
How do I block Amazon emails that won't stop?
If a promotional stream ignores your preferences, create a filter in your email app that sends messages from that sender to a folder or Trash. This is a reliable last-resort fallback, though avoid filtering all Amazon mail or you will miss order and security messages.